What is Cross-Listing?
Cross-Listing is a new feature that enables you to easily create listings by duplicating them over the other platform, no matter it’s from PropertyGuru AgentNet to iProperty PRO or vice versa.
This feature allows you to:
Get higher visibility & exposure by posting the same listing on both platforms.
Duplicate your listing to another platform with just one click.
Easily synchronize your listing’s Information while creating it.
How can I use this feature?
Before using this feature, you will need to link both of your accounts. You may find the new Cross-Listing field before you proceed to post your listing.
Tick the field if you wish to publish the same listing created through the first platform to the second platform before you post your listing.
How can I link both of my PropertyGuru AgentNet and iProperty PRO accounts?
You will need to ensure that your primary contact number (mobile) and email address used for both accounts are the same. Once confirmed, contact your Account Manager or our Customer Service Care for further action.
You can open your iProperty PRO account from PropertyGuru AgentNet account:
*Note: Agents who have the same primary phone number and email address on both accounts before 20 October 2022 will automatically become overlapped agents on the system.
Is this feature available on both PropertyGuru AgentNet & iProperty PRO - web and mobile versions?
Yes, this feature is available on both PropertyGuru AgentNet & iProperty PRO – web and mobile versions.
Do I need to spend my credits for using this feature?
No, there is no spending of credits for using this feature.
How can I check the status of my cross-listed listing?
You can check the status under your listing on the “My Listing” page on PropertyGuru AgentNet.
Can I cancel after I activated the Cross-Listing?
No, you can only cancel by unchecking the Cross-Listing field before you post the listing.
Will I be notified if my listing failed to cross-list?
Yes, you will be receiving a notification or email on the primary platform used for the listing creation if there is any failure in Cross-Listing. (Receive an email for PropertyGuru AgentNet account; receive a notification in your account for iProperty PRO account.)
Is this feature applicable to existing listings posted through PropertyGuru AgentNet?
No, this feature is only applicable while creating a new listing.
Is this feature applicable to all types of listings?
No, please take note that this feature is not applicable for the type of listings below:
PropertyGuru AgentNet: Listing with a temporary location, Room Rental Listing
iProperty PRO: Auction Listing
Why is Cross-Listing works differently for landed, commercial or industrial property?
We are synchronizing the location between the 2 platforms. Hence when you cross-list a landed commercial or industrial property, it will be marked as a listing with a temporary location. If this is not ideal, We suggest not turning on Cross-Listing for these types of properties since it's not ideal to show them as temporary locations.
Is there any filter to select on which listing would like to proceed for the Cross-Listing?
No, there is no filter for selecting the listing to be cross-listed. You can only tick the Cross-Listing field under the listing creation flow.
Can I delete/offline a cross-listed listing at the same time by using just one platform?
No, you will need to log on to the second platform to manually delete/offline the cross-listed listing.
Are the characters under the description box limited to 600 characters for my existing listing or when I copy a listing?
Yes, the characters under the description box will limit to 600 characters if you edit an existing listing or copy a listing.
For general enquiries, please reach out to our Customer Service at the following:
Phone: +603 7932 7555 (Mon - Fri 9am - 6pm, closed on PH)
Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page
For technical assistance, please message us via WhatsApp at +60 12 697 5023
(Mon - Fri 9am - 9pm, closed on PH) (no phone call, message only) and we will get back to you within 1 working day.