Listing Performance Insights

Frequently Asked Questions

By propertyguru.my   •  

Updated : 17 May 2021

Exemplifying our Partner360 commitment to continuously improving our products and solutions to serve you better, starting from 1 March 2021, Agent Partners can look forward to these new enhancements in Listing Performance Insights.

What’s new?

  • Get a comprehensive report for each of your listings

  • Tells you how each listing is performing in terms of Impressions, Views and Leads for the last 7 or 30 days

  • Gives you a breakdown of leads and shows how property seekers are engaging with your listings with tips for improvements

  • Competition Summary – See the properties your viewers are also looking at

  • Spend Summary:

    • Shows how much Ad Credits are spent on a particular listing

    • Number of Views, Leads and Impressions received for each Ad Credit spent

    • Comes with a chart that shows the breakdown of Ad Credits spent across different Products/Premium Features

    • Itemised Spending of Ad Credits with breakdown by Date, Product and Ad Credit amount

  • Price Insights - See historical sales prices for listings in the same project

With the ability to see a daily breakdown of your listings’ performance, you can better monitor the effectiveness of your listing actions, knowing what works and what doesn’t, and are in a better position to take the most appropriate actions to improve your listings’ performance.

To equip you with the necessary knowledge to understand your listing report and how Premium Features work, the enhanced Listing Performance Insights also comes with a Glossary of Terms and Product Catalogue.

What is Listing Performance Insights?

It is a daily comprehensive report of your listings’ performance and allows you to:

    • See how each listing is performing in terms of Impressions, Views and Leads for the last 7 or 30 days

    • Gives you a breakdown of leads and shows how property seekers are engaging with your listings with tips for improvements

    • View Competition Summary – See the properties your viewers are also looking at

    • Know Spend Summary:

      • Shows how much Ad Credits are spent on a particular listing

      • Number of Views, Leads and Impressions received for each Ad Credit spent

      • Comes with a chart that shows the breakdown of Ad Credits spent across different Products/Premium Features

      • Itemised Spending of Ad Credits with breakdown by Date, Product and Ad Credit amount

    • Obtain Price Insights - See historical sales prices for listings in the same project

Why is Listing Performance Insights useful for me?

With the ability to see a daily breakdown of your listings’ performance, you can better monitor the effectiveness of your listing actions, knowing what works and what doesn’t, and are in a better position to take the most appropriate actions to improve your listings’ performance.

Where is Listing Performance Insights available?

It is available on both AgentNet web and app.

How can I access Listing Performance Insights on AgentNet?

Login to AgentNet web and click on ‘My Listings’.

On the right box, click on ‘See Details’ or on the Sparkline which will lead you directly into the report.

Web view

App view

Graphical user interface, application Description automatically generated

Can I view the full report?

Yes, you can view the full report on your AgentNet web. There are 3 entry points to the full report. Just click on any of them to access the full report.

Here’s how a full report looks on your AgentNet web:

Here’s how a full report looks on your AgentNet app:

Graphical user interface, application Description automatically generated

Can I download the full report?

Yes, you can! The full report is downloadable in PDF format from your AgentNet web.

Is Listing Performance Insights available for commercial listings?

It is currently only available for residential listings.

How often is Listing Performance Insights updated?

The data is updated at 8am daily, taking data compiled 2 days before at 11.59pm. For example, the data you see on 1 March 2021, 8am is compiled on 27 February 2021, 11.59pm.

What is the data period for “Impressions”, “Listing Views”, “WhatsApp Leads”, “Message Leads” and “Phone Number Reveals”?

You can choose to view data from the last 7 or 30 days.

What does “Impressions” mean?

This refers to the number of times your listing was displayed to property seekers in search result pages they visited.

What does “Listing Views” mean?

This refers to the number of times your listing details page is viewed by property seekers.

What does “WhatsApp Leads” mean?

This refers to the number of times property seekers clicked to view your WhatsApp number in mobile app for this listing.

What does “Message Leads” mean?

This refers to the number of enquiries via the enquiry form on Web and SMS in mobile app for this listing.

What does “Phone Number Reveals” mean?

This refers to the number of times property seekers clicked to view your phone number on Web and in mobile app.

What is the green or red line graph displayed on the right of my listing? / What does “Sparkline” mean?

Sparkline is a small embedded line graph displayed with other data. It reflects the number of impressions your listing receives over the last 30 days.

If the sparkline is green, this means that your listing is getting more impressions than 50% of other similar listings! But if the sparkline is red, this means it’s performing poorer than 50% of other similar listings in impressions.

What are “Similar listings”?

Similar listings refer to listings in the same district and property type.

How do you determine if my listing performance is above or below average?

It is based on the number of impressions your listing has accumulated over the last 30 days compared to other similar listings.

Visit your Listing Performance Insights now!

We hope the enhanced Listing Performance Insights serves you well and look out for more improvements coming your way, as part of our Partner360 promise to you!


For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +603 7932 7555 (Mon - Fri 9am - 6pm, closed on PH)

  • Email: enquiries@propertyguru.com.my

  • For technical assistance, please message us via WhatsApp at +60 12 697 5023

Mon - Fri 9am - 9pm, closed on PH (no phone call, message only) and we will get back to you within 1 working day.