Not to worry if you’ve forgotten your PropertyGuru account’s password, here are the steps to reset your password:

1. Click on 'I forgot'

2. Key in your email address and security code (as shown in the box)

A new password will be sent to your email, please check your email inbox. Email subject tittle with: – New Password

Note: If you don't see the email in your inbox, check your spam/junk folder.

Use the temporary password to sign in to AgentNet, you can update your password in your account settings.

For general enquiries, please reach out to our Customer Service at the following:

  • Phone: +60 3 7932 7555 (Mon - Fri 9am - 6pm, closed on PH)

  • Email:

  • Live Chat: Click on the red button on the bottom-right of your AgentNet desktop page

For technical assistance, please message us via WhatsApp us at +60 12 697 5023

(Mon - Fri 9am - 9pm, closed on PH) and we will get back to you within 1 working day.

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