How can we help you?

• New Listings Update: Effective 18 March 2024
• Revision of SST Treatment 2024

Welcome to AgentNet

• Update Your Public Profile
• Tour AgentNet
• Log in to AgentNet
• Enhance Your Account Security By Updating Your Password
• Forgot Password? Reset Account Password

Get Help From PropertyGuru!

• Connect your account with Facebook

Troubleshoot Your Browser Settings

• Install and Upgrade Google Chrome
• How To Clear Browsing History? (Google Chrome)
• How To Clear Browsing History? (Mozilla Firefox)
• How To Update Browser? (Mozilla Firefox)
• How To Update Browser?(Google Chrome)

Listing Suspension

• Top Reasons For Listing Suspension

Repost & Schedule Repost

• Updates To Ad Credits Required To ‘Repost’
• Repost a Listing
• Repost Your Listings Automatically with Auto-Repost
• Edit a Listing
• Edit an Auto-Repost Schedule
• Ad Credits

Post a Listing

• AI Moderation Engine (AIME) for Listing Images
• What Is Listing Quality Score?
• Update Property Location For Landed Property
• Update Your Sold/Rented Listing
• Upload Photos To Your Property Listing
• What Are The Requirements For Headlines?
• Tips to Make Your Listing Photos Shine
• Post a Listing
• Listing Performance Insights
• An Overview of All Listing Types

• How to search an area/district on PropertyGuru website
• How to rank high in “Free Text searches”
• How to search an area/district on PropertyGuru website
• Find your listing on PropertyGuru
• Categorisation of Areas & Districts
• About Ad Credits Consumption Report
• An Update to the Listing Detail Page (LDP) on PropertyGuru’s Website

Build brand and network

• Use AskGuru to Connect with Property Seekers Effectively
• Managing Your Messages On AgentNet
• Get potential listings with Wanted Lead (new dash)

AgentWeb

• Insert/edit videos into AgentWeb
• Managing Your Domain Name

• How to Book, Reserve and Extend a Featured Agent Slot
• All About Featured Agent

• Update property location for landed property (Mobile)
• Update your sold/rented listing (Mobile)
• Upload photos to your property listing (Mobile)
• Post a property listing (Mobile)
• Repost your listing (Mobile)
• Repost your listings automatically with Auto-Repost (Mobile App)
• How to enable the notifications on PropertyGuru AgentNet Mobile App
• Download AgentNet mobile app

• What is Turbo?
• What is Auto-Turbo?
• What is Dynamic Pricing
• Premium Project Listings (PPL)
• Check Your Listing’s Performance
• Discontinuing ‘MyWeb’ & ‘MyDomain’

Manage lead inquiries

• The Best Way To Engage a New Lead

Listing best practices

• Update Your Listing Status to Address Reports
• What does your listing look like to property seekers
• How To Write a Description That Sells
• 10 Tips To Take Quality Property Photos with Your Phone

PropertyGuru Best Practices

• Setting Up A Live Tour
• How to Insert Plus Code in Your Listings
• Create an Attractive Agent Profile
• All About Live Tour

• So What Is a Conversion Funnel?
• Listing Performance Insights
• Listing Performance Insights (Mobile)
• How Are My Listings Performing Against Similar Listings?
• How Do I Improve My Listing’s Performance?

• Retrieve your receipts.
• Offline Payment
• Online Payment
• Online Payment Updates FAQ
• Ad Credits In-App Purchase

Spotlight

• What is Spotlight?
• What Are The Differences Between Weekly Featured Listing and Spotlight?
• What is Auto-Spotlight?
• How Much Ad Credits Does Spotlight Require?
• How To Spotlight a Listing?
• How Will Spotlight Listings Appearance Differ from Regular Listings?

• Top questions property seekers have about Home Loan Pre-Approval
• How does Home Loan Pre-Approval benefits Agents?

• How To Navigate FastKey Projects
• About FastKey Projects

• Partner360: Rewards Programme FAQ

• Prime Credits

• What is Cross-Listing
• Standardization of Listing’s Field

• Agent Packages Update: Effective 1 December 2022
• Agent Packages Update: Effective 1 November 2023

• What is Gating of Enquiries?

• Ad Credits Consumption Campaign 1 – 29 Feb 2024
• Win Big Campaign
• Get Rewarded by Referring Business to Us!

• How to Use Up Your Expiring Ad Credits in Days

• Transaction Insights Lite: How do I use this module?
• Popular Price Analytics: How do I use this module?
• All About DataSense

• Lead Management: Understanding Your Leads
• Lead Management: Getting Started
• Lead Management: Introduction to Lead Insights
• Lead Management: Introduction to Lead Quality
• All about Lead Management